June 14, 2020
Reading Time: 3 minutes New Paradigm All businesses have been affected by the Covid-19 Pandemic and the consequent lockdown measures have resulted in wide ranging repercussions. As a result of social distancing and new Government guidelines for how businesses can re-open and operate, every company will need to develop new ways[…]
April 4, 2019
Reading Time: 4 minutes For businesses, a differentiating factor over the competition is in the quality of customer services provided. Many aspects can contribute to your customers experiencing great customer services. One of which is the level of external communications. Get it right and this will create an everlasting impression of[…]
March 14, 2019
Reading Time: 4 minutes Reaching out to your customer through SMS marketing is a great way to put your brand, product or service in the spot light. The key to a successful SMS marketing campaign is to make your messaging relevant, short and personalised. To maximise the engagement of your campaign[…]
February 26, 2019
Reading Time: 3 minutes Using TxtSync’s SMS integration into Microsoft Dynamics 365 it is now possible to add the benefits of text messaging to your customer communication mix. SMS, at 98%, boasts the highest open rate of any communication channel, making it a dependable way to deliver business notifications.
January 26, 2019
Reading Time: 2 minutes Global demand for the A2P* SMS** market was valued at USD 55.0 billion in 2014 and is expected to reach USD 70.00 billion in 2020. The 2 main reasons for this growth are the fact that SMS is pre-installed on every mobile phone and the open rates[…]
January 25, 2019
Reading Time: 3 minutes The purpose of this guide is to take you through the process of automating SMS in Microsoft Dynamics CRM using TxtSync. When you install the TxtSync solution you will gain access to a workflow component that you can use to send out SMS. This component can be[…]
November 27, 2018
Reading Time: 3 minutes Everyone is familiar with the old marketing adage of sending the right message at the right time, using the right channel, but what is the right channel in this modern-day mobile phone society?