Add SMS capacities to your existing products and workflows with TxtSync's Microsoft Flow connector
A WORLD OF INTEGRATION
More than 300 applications to choose from
Microsoft Flow connects with web applications in seconds and it’s free to start using. We integrate with apps such as Facebook, Marketo, DropBox, Microsoft Dynamics, Outlook, Calendly, Docusign, FreshDesk, FreshBooks, SurveyMonkey, Slack, Quickbooks, Google Sheets, Google Docs & many more! Plus, we’re adding new ones every day.
Read Rate for SMS
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HOW IT WORKS
Connect your favourite apps with ease
We want you to be able to use TxtSync from all your normal day to day applications. Thanks to the power of Microsoft Flow, it couldn’t be easier. In fact, you’ll be sending SMS in a matter of minutes without having to learn how to code.
The example below shows how you could easily send out a text message when a customer creates a support case within Dynamics 365.
How to get started
What you need to get integrating?
HOW TO SET IT UP
Let's see it in action
Microsoft Flow has all the tools you need to save time while improving customer engagement and retention regardless of the application you’re using. The example below shows how easy it is to set up your first flow.
Select the application you want to hook up
When using Microsoft Flow - select the appropriate trigger that you want to use. For this example, we want to send a text message whenever a support case is raised. So, to start, we will create a trigger whenever a record is added to Dynamics 365.
Select the type of record
We set it up to check that on adding new ‘Cases’ to the system it will trigger the flow.
Let's find out who created the support case
To send the text message to the right person, we need to check who raised the case. We do this by getting a single record from Dynamics 365.
Get contact details
Next, we need to perform a query against the contact entity to locate the contact details of the customer that created the Case.
Set TxtSync as an action
Select TxtSync as an action and choose to send out a SMS. At this stage, you’ll also be required to enter your authentication details using the Client Key and Secret that you’ve already created in TxtSync.
Enter the details required for sending out the SMS. You’ll be able to get and enter the contacts details from the previous step’s search.
It's as simple as that!
Now that is setup, every time you receive a new support case, it will automatically send the contact a text message to tell them their case will be dealt with shortly. This is perfect for making your customers feel loved when they need it most.
Sign up today and get started with Microsoft Flow in no time!
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