SMS in Hospitality

We'll help keep your customers coming back for more

SMS in Hospitality
SMS within the Hospitality Sector

Let's talk hospitality

While customer satisfaction is important for any business, it is absolutely critical for those in the hospitality industry as your services are considered by many as a luxury rather than a necessity. This is why you need to provide the best customer service at all times. SMS messaging can play an important part in achieving this 5-star service.

Vast competition means difficulty keeping valued customers

Business is booming, but that means more competition. Which in turn means more choice. With this comes the difficulty of keeping valued customers. After all, customers will be loyal to a brand, but they need a reason to be. Our SMS service can help keep loyal customers coming back for more by reminding them about your amazing services. And offer incentives to get back those who try playing elsewhere! What’s more, you can personalise messages so they feel like they’re being sent on a one to one basis. And with a 98% read rate you can be sure that your messages will be read.

At a Glace

Our features that you will find useful in hospitality

Customer Management

Keep a list of your customer along with their contact details. Don't let your database be a chore - with TxtSync, we provide handy tools to make your life easier.

Customer Interests

Manage your customers’ interests by tagging them into groups. By grouping contacts together you can easily reach out to them in the future.

Message Customers

Keep customers coming back for more by sending out incentives based on their interests. You can easily target a group of customers and send out a bulk message at everyone in seconds.

Scheduled Messaging

The best time to send your message is probably when you’re working. That’s why we allow you to create your message, then schedule it to be sent out at a more suitable time.

Personalised SMS

Talk one-to-one with customers

Send out incentives to loyal customers with that personal touch to keep them coming back for more. TxtSync allows you to easily add contact details within a message so that the customer feels like you’ve personally messaged them.

SMS in Hospitality
Scheduled SMS
Scheduled Message

Compose your message now and send it out later

If you spend most of your time entertaining customers, you'll find it tricky to send out messages at the right time. That’s why TxtSync lets you compose a message and schedule it to be sent out when it will deliver the greatest impact.

Contact Tags / Groups

Group customers based on interests

Knowing your customer's interest is important. Directly targeting them based on their interests is a game changer. With TxtSync, you can easily store customers’ interests by grouping using tags. You can then use these tag to send out messages that are relevant to those customers.

Contact Tags

What our customers say about us

Don't just listen to what we have to say, here’s a taste of what our customers think about us

19

Local Number Countries Supported

213

Reachable Destination Countries

3.5p

UK Text Messaging from

OUR SMS FEATURES

We love our SMS features and we're sure you will too!

Our SMS features aim to make SMS communication and SMS marketing a breeze for you. We already offer a large feature set which we’re continually growing as we come up with new amazing ways to make your life even easier!

Send SMS

Through TxtSync's online interface you can send out SMS directly to your customers’ mobile devices.

Receive SMS

Inbound SMS can be captured and automatically logged against your contacts with ease. All that’s needed is a dedicated number from us.

Conversations

Just like you can on a mobile device, our online interface lets you have conversations directly with customers while they’re on the go.

Campaigns

Send out your SMS in bulk with just a few simple clicks and track the success of your campaign.

Delivery Reporting

Keep tabs on how many of your sent SMS messages are actually being delivered to your customers’ mobile devices.

SMS Templates

Save time by saving repetitive text messages as templates so they can be reused time and time again.

Personalisation

Keep your messaging personal and friendly by using our contact data merging to easily add contacts details just as first name.

Text Message Flagging

Keep track of important text messages by flagging them as important and leaving a note against them.

Contact Database

Keep a nice tidy address book of all contacts that you can send and receive SMS to and from.

Tagging

Group your contacts by tags to organise your target marketing lists.

GDPR Opt In/Out

Control whether SMS can be sent to contacts by allowing your customers to opt in or out of SMS.

Media Library

Spice up your SMS campaigns by adding media such as images and videos.

Auto Replies

Not interested in receiving inbound SMS, but don't want to appear ignorant? Use an auto reply message to let the customer know.

Voice Message

Inform customers who dial your dedicated SMS number that the call cannot be answered by creating a pre-recorded message.

Scheduled Messaging

Write your text messages now and send them out when they will deliver the greatest impact.

Custom Fields

Store your own data about your contact in our custom fields.

Auto Topup

Never worry about that all-important messages not going out due to no funds by auto topping-up your accounts balance.

International Reach

Send SMS anywhere in the world with domestic pricing.

Dedicated Numbers

Set up your own dedicated number that receives inbound SMS from your customers.

Branded Sender ID

Increase your brand awareness with customers by sending your SMS from a custom Sender ID.

Personal Mobile Numbers

Send out SMS as if they were from your mobile phone, or alternatively, port your mobile phone over to our platform to receive messages as well.

Shared Numbers

Don't care about tracking branding or inbound SMS? Use our free global shared numbers.

Developer API

Incorporate SMS into your existing products with our simple RESTful SMS API that is highly available, scalable and reliable.

SMS boasts a 98% read rate so you can be sure your messages will be seen!

Sample SMS
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