IMPROVE YOUR CUSTOMER COMMUNICATIONS

When it comes to business communications - customers want it by SMS

So why not easily automate your communications by SMS using Zapier and TxtSync? From a simple set of triggers and actions you can model your business communication workflows across multiple applications. Without any developer experience you can make SMS part of each workflow and drastically improve your customer communications.

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Trigger

When an inbound text message is received

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Action

Send an email to your support team

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Result

Your team is kept in the loop

WHAT IS Zapier

Connect Your Apps and Automate Workflows

Easy automation for busy people. Zapier moves info between your web apps automatically, so you can focus on your most important work.

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Integrate

Link your web apps with a few clicks, so they can share data

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Automate

Pass info between your apps with workflows called Zaps

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Innovate

Build processes faster and get more done—no code required

More than 1000+ applications to choose from

With Zapier you can automate repetitive tasks with workflow automation. By integrating your favorite apps you can build day to day workflows to model your business processes. Zapier allows you to connect with over 1000 apps as well as providing a set of logic operators to control the flow of data.

1000+

Apps supported

98%

Read Rate for SMS

3.5p

UK Text Messaging from

Getting Started

Interested in getting started? Here's what you need

First

Create a TxtSync account. It’s free and you only pay on-demand for the SMS you send. we provide free credit to get started with and free shared numbers!

Secondly

Generate your TxtSync Client Key and Secret. These are your TxtSync connector credentials so keep them safe and don’t share with anyone.

Finally

You’ll need a Zapier account if you don’t have one already. You can signup for and start using Zapier below. TxtSync is a premium application.

TxtSync Zapier Templates

You can use the templates below to get up and running with popular TxtSync zaps

Tutorials

Let's see it in action

We have put together a tutorial that demonstrates how you can send out SMS as part of your customer support process in Salesforce.

Salesforce SMS Integration Using Microsoft Flow and TxtSync

Sending SMS in Salesforce

A guide on how to send an SMS when a case is created to the contact that contains the case reference details

Latest Blog Posts on Zapier

Keep up to date with the latest TxtSync news, tutorials and tips for Zapier

Salesforce SMS Integration Using Zapier and TxtSync

Salesforce SMS Integration Using Zapier and TxtSync

Reading Time: 4 minutes A differentiating factor between competing businesses is the strength of their customer services. Business communications to customers play an important part in the perceived quality of the customer services on offer.

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