TxtSync SMS Blog
Handy tips on our SMS integrations. General information around SMS. Up-to-date news, or just general fun posts. This is where we'll keep you updated with all the latest and greatest news.
June 14, 2020
Post-Pandemic Customer Retention– A New Paradigm
Reading Time: 3 minutes New Paradigm All businesses have been affected by the Covid-19 Pandemic and the consequent lockdown measures have resulted in wide ranging repercussions. As a result of social distancing and new Government guidelines for how businesses can re-open and operate, every company will need to develop new ways[…]
April 4, 2019
Tracking SMS Communication in Dynamics Doesn’t Have to be a Chore
Reading Time: 4 minutes For businesses, a differentiating factor over the competition is in the quality of customer services provided. Many aspects can contribute to your customers experiencing great customer services. One of which is the level of external communications. Get it right and this will create an everlasting impression of[…]
March 26, 2019
Text Messaging – It’s about time
Reading Time: 3 minutes Text messaging is a routine daily activity for billions of people, with the average consumer using 2-3 different messaging apps on their phone and sending multiple messages per day. All mobile phones can send and receive text messages providing users who don’t have a smartphone or access[…]
In General
March 14, 2019
Setting Up Your First Bulk SMS Campaign
Reading Time: 4 minutes Reaching out to your customer through SMS marketing is a great way to put your brand, product or service in the spot light. The key to a successful SMS marketing campaign is to make your messaging relevant, short and personalised. To maximise the engagement of your campaign[…]
March 12, 2019
How to Send Your First SMS
Reading Time: 3 minutes Before you can run you must learn to walk! So to help you get started with TxtSync we have put together a simple guide that will get you up to speed with sending out your first text message.
February 27, 2019
Salesforce SMS Integration Using Zapier and TxtSync
Reading Time: 4 minutes A differentiating factor between competing businesses is the strength of their customer services. Business communications to customers play an important part in the perceived quality of the customer services on offer.
February 26, 2019
10 Ways to Make the Most of SMS in Dynamics 365
Reading Time: 3 minutes Using TxtSync’s SMS integration into Microsoft Dynamics 365 it is now possible to add the benefits of text messaging to your customer communication mix. SMS, at 98%, boasts the highest open rate of any communication channel, making it a dependable way to deliver business notifications.
February 17, 2019
Dynamics SMS Integration Updates (v1.0.6)
Reading Time: 2 minutes We have been busy making our Dynamics CRM SMS Integration even better! Here is whats available now in version 1.0.6 to both Dynamics 2016 and Dynamics 365.
February 17, 2019
How to Send Appointment Notifications by SMS in Dynamics
Reading Time: 2 minutes Sending appointment notifications by SMS is a great way to inform attendees on whats going on. Whether you are scheduling, cancelling, or sending out reminders, keeping attendees up to date will give them confidence in your service and reduce the likelihood of a no show.
January 31, 2019
How to Send Manual SMS in Microsoft Dynamics Through Record Creation
Reading Time: 3 minutes When it comes to sending manual SMS within Microsoft Dynamics we would strongly recommend using our Synchronisation service and Chrome extension. The reason for this is that it allows you to have a natural and quick SMS conversation with your contacts. Exactly how you would do on[…]