Posts by: David Cabaniuk
April 4, 2019
Reading Time: 4 minutes For businesses, a differentiating factor over the competition is in the quality of customer services provided. Many aspects can contribute to your customers experiencing great customer services. One of which is the level of external communications. Get it right and this will create an everlasting impression of[…]
March 14, 2019
Reading Time: 4 minutes Reaching out to your customer through SMS marketing is a great way to put your brand, product or service in the spot light. The key to a successful SMS marketing campaign is to make your messaging relevant, short and personalised. To maximise the engagement of your campaign[…]
February 27, 2019
Reading Time: 4 minutes A differentiating factor between competing businesses is the strength of their customer services. Business communications to customers play an important part in the perceived quality of the customer services on offer.
February 26, 2019
Reading Time: 3 minutes Using TxtSync’s SMS integration into Microsoft Dynamics 365 it is now possible to add the benefits of text messaging to your customer communication mix. SMS, at 98%, boasts the highest open rate of any communication channel, making it a dependable way to deliver business notifications.
February 17, 2019
Reading Time: 2 minutes Sending appointment notifications by SMS is a great way to inform attendees on whats going on. Whether you are scheduling, cancelling, or sending out reminders, keeping attendees up to date will give them confidence in your service and reduce the likelihood of a no show.
January 31, 2019
Reading Time: 3 minutes When it comes to sending manual SMS within Microsoft Dynamics we would strongly recommend using our Synchronisation service and Chrome extension. The reason for this is that it allows you to have a natural and quick SMS conversation with your contacts. Exactly how you would do on[…]
January 25, 2019
Reading Time: 3 minutes The purpose of this guide is to take you through the process of automating SMS in Microsoft Dynamics CRM using TxtSync. When you install the TxtSync solution you will gain access to a workflow component that you can use to send out SMS. This component can be[…]