SMS in Retail

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SMS within The Retail Sector

Let's talk retail

The retail landscape is changing forever. Sales from online stores are on the rise. At the same time the high street is on the decline. Although we can't do anything to alter the forces at work here, we can offer a solution to fulfil a basic need of any store. That’s the need to increase footfall or traffic to your store through mass market communications to customers by SMS.

Reach out to every customer

Whether you’re an online store or a high street shop, you need to reach out to your customers. You need to advertise your wares and offer incentives to visit your store so that purchases are made. TxtSync allows you to reach out directly to customers by sending SMS advertisement directly to their phones. With a 98% read rate you can be sure that your message will be read.

At a Glace

Our features that you will find useful in retail

Customer Management

Keep a list of your customers along with their contact details. Don't let your database be a chore - with TxtSync, we provide handy tools to make your life easier.

Customer Interests

Manage your customers’ interests by tagging them into groups. By grouping contacts together you can easily reach out to them in the future.

Message Customers

Keep customers coming back for more by sending out incentives based on their interests. You can easily target a group of customers and send out a bulk message to everyone in seconds.

Scheduled Messaging

The best time to send your message is probably when you’re working. That’s why we allow you to create your message, then schedule it to be sent out at a more suitable time.

Be personal with your customers

Get personal with customers

Send out offers and incentives to customers with that personal touch to keep them coming back for more. TxtSync allows you to easily add contact details so that they feel like you have personally spent the time to message them.

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Scheduled Message

Compose your message now and send it out later

If you spend most of your day entertaining customers you'll find it tricky sending out messages at the right time. That’s why TxtSync lets you compose your messages when you’re not busy and then schedule them to be sent out when they’ll deliver the greatest impact.

Contact Tags / Groups

Group customers based on interests

Knowing your customers’ interests is important. Targeting them based on what they like is a game changer. With TxtSync you can easily store customers’ interests by grouping them together using tags. You then use these tags that represent different interests to send out bulk text messages to the relevant customers to get your till ringing.

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Local Number Countries Supported


Reachable Destination Countries


UK Text Messaging from


We love our SMS features and we're sure you will too!

Our SMS features aim to make SMS communication and SMS marketing a breeze for you. We already offer a large feature set which we’re continually growing as we come up with new amazing ways to make your life even easier!

Send SMS

Through TxtSync's online interface you can send out SMS directly to your customers’ mobile devices.

Receive SMS

Inbound SMS can be captured and automatically logged against your contacts with ease. All that’s needed is a dedicated number from us.


Just like you can on a mobile device, our online interface lets you have conversations directly with customers while they’re on the go.


Send out your SMS in bulk with just a few simple clicks and track the success of your campaign.

Delivery Reporting

Keep tabs on how many of your sent SMS messages are actually being delivered to your customers’ mobile devices.

SMS Templates

Save time by saving repetitive text messages as templates so they can be reused time and time again.


Keep your messaging personal and friendly by using our contact data merging to easily add contacts details just as first name.

Text Message Flagging

Keep track of important text messages by flagging them as important and leaving a note against them.

Contact Database

Keep a nice tidy address book of all contacts that you can send and receive SMS to and from.


Group your contacts by tags to organise your target marketing lists.

GDPR Opt In/Out

Control whether SMS can be sent to contacts by allowing your customers to opt in or out of SMS.

Media Library

Spice up your SMS campaigns by adding media such as images and videos.

Auto Replies

Not interested in receiving inbound SMS, but don't want to appear ignorant? Use an auto reply message to let the customer know.

Voice Message

Inform customers who dial your dedicated SMS number that the call cannot be answered by creating a pre-recorded message.

Scheduled Messaging

Write your text messages now and send them out when they will deliver the greatest impact.

Custom Fields

Store your own data about your contact in our custom fields.

Auto Topup

Never worry about that all-important messages not going out due to no funds by auto topping-up your accounts balance.

International Reach

Send SMS anywhere in the world with domestic pricing.

Dedicated Numbers

Set up your own dedicated number that receives inbound SMS from your customers.

Branded Sender ID

Increase your brand awareness with customers by sending your SMS from a custom Sender ID.

Personal Mobile Numbers

Send out SMS as if they were from your mobile phone, or alternatively, port your mobile phone over to our platform to receive messages as well.

Shared Numbers

Don't care about tracking branding or inbound SMS? Use our free global shared numbers.

Developer API

Incorporate SMS into your existing products with our simple RESTful SMS API that is highly available, scalable and reliable.

SMS boasts a 98% read rate so you can be sure your messages will be seen!

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