SMS in Food Delivery

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SMS within Food Delivery

Let's talk delivering food

As in any industry, technology can be embraced to improve business practices. Food Delivery is no different. Decision makers in this sector need new solutions that allow them to be more efficient at delivering on time, or handling customers’ expectations if delays occur. Which is where SMS notifications come in! They can, and should, be part of your delivery process to ensure that customers are well-informed with the progress of their delivery.

Instant notifications are a must have

One of the benefits of using SMS is that it can instantly deliver a short and precise message which is highly likely to be read. This ability is extremely valuable when it comes to food delivery and keeping customers up to date in real-time about their delivery. It’s all about improving the quality of your service and building up your customers’ confidence in you by letting them know what’s happening with their order.

Here at TxtSync, we provide you with an easy-to-use API for sending out SMS. You can use our API to incorporate SMS into your existing systems. Plus, we’re very affordable!

At a Glace

Features you’ll find useful in food ordering

Message Customers

Send out instant text message notifications with ease to keep your customers up to date with their order.

Receive Inbound Messages

Be told when you receive an inbound text message. Then, simply deal with any inbound questions on deliveries as you see best.


Using our API you can easily add SMS capabilities to your existing systems and improve the food ordering service you provide.

Affordable SMS

Our SMS prices are affordable and volume discounts are available for larger consumption rates of texts.

Personalised SMS

Be personal with Customers

Make your customers feel valued by sending them personalised messages. With TxtSync, we let you easily insert contact details into your messages without having to work it out. Perfect for if you want to personalise any offers or delivery notifications.

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Make SMS part of your food ordering service

We’ve made it incredibly simple for you to send SMS through our API. Make SMS part of your food ordering service by including it in your existing workflow. Use the API to send out delivery alerts for an expected time of arrival or order alterations.


An SMS solution needn’t be expensive

Don't let your potential usage volume put you off. In the UK, our starting price for a single SMS is just 3.5p and we offer volume discount for greater consumption rates of texts. Just get in touch to discuss pricing that suits you.

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Local Number Countries Supported


Reachable Destination Countries


UK Text Messaging from


We love our SMS features and we're sure you will too!

Our SMS features aim to make SMS communication and SMS marketing a breeze for you. We already offer a large feature set which we’re continually growing as we come up with new amazing ways to make your life even easier!

Send SMS

Through TxtSync's online interface you can send out SMS directly to your customers’ mobile devices.

Receive SMS

Inbound SMS can be captured and automatically logged against your contacts with ease. All that’s needed is a dedicated number from us.


Just like you can on a mobile device, our online interface lets you have conversations directly with customers while they’re on the go.


Send out your SMS in bulk with just a few simple clicks and track the success of your campaign.

Delivery Reporting

Keep tabs on how many of your sent SMS messages are actually being delivered to your customers’ mobile devices.

SMS Templates

Save time by saving repetitive text messages as templates so they can be reused time and time again.


Keep your messaging personal and friendly by using our contact data merging to easily add contacts details just as first name.

Text Message Flagging

Keep track of important text messages by flagging them as important and leaving a note against them.

Contact Database

Keep a nice tidy address book of all contacts that you can send and receive SMS to and from.


Group your contacts by tags to organise your target marketing lists.

GDPR Opt In/Out

Control whether SMS can be sent to contacts by allowing your customers to opt in or out of SMS.

Media Library

Spice up your SMS campaigns by adding media such as images and videos.

Auto Replies

Not interested in receiving inbound SMS, but don't want to appear ignorant? Use an auto reply message to let the customer know.

Voice Message

Inform customers who dial your dedicated SMS number that the call cannot be answered by creating a pre-recorded message.

Scheduled Messaging

Write your text messages now and send them out when they will deliver the greatest impact.

Custom Fields

Store your own data about your contact in our custom fields.

Auto Topup

Never worry about that all-important messages not going out due to no funds by auto topping-up your accounts balance.

International Reach

Send SMS anywhere in the world with domestic pricing.

Dedicated Numbers

Set up your own dedicated number that receives inbound SMS from your customers.

Branded Sender ID

Increase your brand awareness with customers by sending your SMS from a custom Sender ID.

Personal Mobile Numbers

Send out SMS as if they were from your mobile phone, or alternatively, port your mobile phone over to our platform to receive messages as well.

Shared Numbers

Don't care about tracking branding or inbound SMS? Use our free global shared numbers.

Developer API

Incorporate SMS into your existing products with our simple RESTful SMS API that is highly available, scalable and reliable.

SMS boasts a 98% read rate so you can be sure your messages will be seen!

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