Microsoft Dynamics 365 SMS Integration
Looking at exploring SMS Text Messaging within Microsoft Dynamics 365? Then look no further! TxtSync provides a native integraiton direct into Microsoft Dynamics to provide you with all the tools you require to utilise SMS Text Messaging.
No Payment Details required
Works out the box
TxtSync's Microsoft Dynamics integration works out the box with Dynamics 365. simply visit AppSource, install TxtSync and away you go! In less than 5 clicks, you'll be sending and recieving SMS natively within Dynamics 365.
- Directly communication with your Contacts, Accounts, Users & Leads.
- Messages can be regarding any Entity within Dynamics 365
- Full support for Dynamics Native Process Events or PowerApps/Dataverse Triggers
- Easy install and free updates available
- No additional setup required
Two-way Conversations
At TxtSync, we know how important it is to maintain a conversation. Our user interface allows you to have natural SMS conversations exactly how you would do on a phone.
- Easy to use interface directly in Dynamics
- Support for Channel Integration Framework
- Inbound SMS Notifications
- Global 2-Way SMS Readability
- Personalization / Customization
Marketing and Bulk SMS
Through the power of sync you can send from marketing lists without any need for further customisations! Our simple step process will guide you through sending out bulk SMS that can be personalised and include tracked images, web links and even files! Whats more you can even track replies back into the campaign!
- Direct support for Marketing Lists
- GDPR Compliance and Auditing
- Additional integration for Microsoft Marketing for Dynamics
- Scheduled Bulk SMS Campaigns within Dynamics
- Personalized Mass Messaging
Reporting
Through synchronisation your contact's SMS statistics will be synced into Microsoft Dynamics. Details on total inbound, outbound and failed messaging is exposed, along with links sent, links clicked and a calculated customer engagement rating.
- Perform additional actions and reporting via PowerApps Processes
- Full SMS statistics provided directly within the Contact Record
- Support for PowerBi Reporting and Processing
- Visualise your SMS communications with Dynamics Dashboards
Interested in getting started with SMS in Microsoft Dynamics?
Click Sign Up below to start your Free 14 Day Trial of our Microsoft Dynamics integration. No payment method required.
A glance at our Dynamics 365 SMS Intergration
The Ultimate SMS Integration into Microsoft Dynamics!
Microsoft Dynamics is a powerful CRM that can be used to model and automate your business processes.
You can be sending and receiving text messages without leaving your CRM!
No hidden fees
We do not provide heavy setup costs, massive monthly fees depending on users. One simple price for your SMS integration into Microsoft Dynamics
Dynamics 365 Integration
Enterprise
Gain an understanding of your customer's engagement
Through synchronisation your contact's SMS statistics will be synced into Microsoft Dynamics. Details on total inbound, outbound and failed messaging is exposed, along with links sent, links clicked and a calculated customer engagement rating.
User Interface that delivers the ultimate user experience for SMS in Dynamics
Using TxtSync's Microsoft Dynamic 365 integration you will experience a simplistic, but intuitive interface for sending and receiving SMS.
Never miss an inbound SMS with our screen pops and say goodbye to creating SMS activity records to actually send an SMS. With our UI you can easily have a natural SMS conversation with your customers like you would on a mobile.
For any additional questions regarding our Microsoft Dynamics 365 SMS Integration, feel free to contact us
What versions of Microsoft Dynamics are supported?
Out of the box Microsoft Dynamics 365 is fully supported both on-premise and in the cloud. We also provide backwards compatability up to Microsoft Dynamics 2016. When it comes to an On Premise deployment, we require full compliance from your IT provider to ensure your Dynamics CRM can communicate accordingly with the TxtSync platform.
Do I need to hire an engineer to install the solution?
No! We pride ourselves in that our integration is simply 5 clicks and it will be fully available within the CRM without any changes required. You are free to adapt your system to provide more processes to utilise SMS Text Message but this is not a requirement. A typical install takes around 20 minutes (depending on Microsoft platform)
Where is the data stored?
TxtSync is a serverless architectured platform powered by both Microsoft Azure and Amazon Web Services. Data is stored in the United Kingdom, Europe, USA and Australia depending on the platform you are assigned when signing up to become a customer. Enterprise customers can discuss with us around a self hosted solution at an additonal cost.
Does this work with the Dataverse / PowerApps / PowerAutomate?
Yes it does! Check out our integration here: #### for more information.